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The NHS will be contacting people with a existing health condition urging them to stay at home. A detailed letter is being sent this week to those affected. We have texted all local patients to explain this and to reinforce the advice to stay at home.
Coronavirus (COVID-19): what you need to do
Stay at home
You should only leave the house for one of four reasons:
· Shopping for basic necessities, for example food and medicine, which must be as infrequent as possible.
· One form of exercise a day, for example a run, walk, or cycle - alone or with members of your household.
· Any medical need, or to provide care or to help a vulnerable person.
· Travelling to and from work, but only where this absolutely cannot be done from home.
Advice for people with severe health conditions
This week NHS services will be contacting people with a range of severe health conditions urging them to self-isolate for 12 weeks. We have also contacted all local patients with a generic message following the prime ministers advice (23 March). Please don’t panic if you have received the text and don’t have a severe health condition. Health advice will be confirmed by letter to those identified this week. There is no need to contact your GP about the message.
If you have received notification from the NHS advising that you need to self-isolate, then it is important that you stay at home for the next 12 weeks and completely avoid physical contact with other people. This will be challenging, but planning how you will stay in regular contact with friends and family by phone or online will help protect your mental health. Make sure to talk to others about how you are feeling and don’t be afraid to ask for help from friends, family, or local community groups. Keep in contact with your local community groups by phone or internet (or join a new online group if you don’t already belong to one). Finally, think of other isolated people who might benefit from your support - a friendly phone call every now and then might make all the difference to them.
Coronavirus updated 25th March 2020
CHANGES TO WALK IN CLINIC FROM MONDAY 16TH MARCH
As a precaution we are suspending the walk in clinics from Monday 16th March. If you need medical attention you will need to ring the practice for telephone assessment OR if you have suspected Coronavirus please call 111 or access 111 online , see links below.
Changes to online booking:
To mitigate any risk that potentially infected patients book appointments online and attend the practice when they should be receiving advice to self-isolate or go through testing, all practices are now being advised to change face-to-face appointments booked online to triage appointments via telephone or video. You can read more on the NHS England website:
Due to high call volumes you can access information from NHS 111 online
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.
Our Walk in Clinic time is changing to 8.30am to 10.30am
From Monday 3rd February 2020, the appointment system is changing for GP and advanced nurse prescriber clinics:
We will be holding a walk in clinic every morning for urgent problems; the clinic will run from 8.30am until 10.30am. You just come down to the practice to book and sit and wait and be seen as soon as possible by either a GP or advanced nurse prescriber.
It ensures patients requiring an urgent consultation can easily access care with the most appropriate clinician. This is for one problem only.
You may be asked to re-book a routine appointment if it is felt your consultation is not appropriate for the Walk in Clinic.
IT IS ALSO NOT FOR EMERGENCIES…..if you are suffering with chest pains, difficulty breathing, loss of blood, suspected broken bones or any other life threatening emergency you should go directly to A & E Dept at the hospital or call 999
These clinics will be :
Afternoons :13.00pm to 6.00pm
Evenings: Extended hours alternate Mondays and Wednesday 6.30pm to 8.00pm
Appointments to see the doctor can be made by calling at the surgery or telephoning the above number. The telephone is normally kept extremely busy in the mornings. If at all possible, when convenient, please place your call in the afternoon.
Online appointments are also available to pre-book
Should you wish to cancel your appointment it would be appreciated if you could let us know as early as possible in order that your appointment may be filled by another patient.
Appointments are available to book ahead although you may need to wait to see a doctor of choice
(Site updated 25/03/2020)