Exciting Update: New Telephone System

We are pleased to announce that our practice has implemented a new telephone system that complies with NHS requirements, enhancing our ability to serve you better.

Key Features of Our New System

• Improved Call Handling – Our system is designed to manage calls more efficiently, reducing wait times and ensuring your queries are addressed promptly.
• Call Back Function – If you find yourself in a queue, you now have the option to request a call back. This feature allows you to maintain your place in line without having to stay on hold, and we will return your call as soon as possible.
• Compliance with NHS Standards – Our new system meets all NHS requirements, ensuring that we provide a high standard of service and accessibility to all our patients.

We are committed to continuously improving our services and appreciate your patience and understanding as we transition to this new system. Should you have any questions or feedback, please do not hesitate to contact us.